Info: Klaus Knopper currently has over 4500 yet-to-answer messages in his mailbox, therefore the average response time for questions is about 4 weeks from the date sent. If you have an urgent question, and you are willing to be invoiced EUR 60,-- plus VAT for quick commercial support, please select "support request" below and state your invoice address in the form. We apologize for the inconvenience.

Category (determines response time and price):
Under Feedback, you can send bug reports or feedback with no answer required. Under questions, questions about KNOPPIX (and other products of KNOPPER.NET) can be asked. You may want to read the KNOPPIX-FAQ and the KNOPPIX-Forum first, to see if your question has already been answered. For requests that require a quick answer, support questions or commercial requests, please use the support item (EUR 60,--, see above). Solutions requested by this item may also be charged for, according to our price list.

For KNOPPIX-related questions or feedback:
Please state the builddate here, as shown in the KNOPPIX-bootscreen. Without this number, we cannot answer any question about your CD, and your feedback or bug report will probably be useless. Also, if you want to report a peripheral device that is not autodetected yet, please send the PCI vendor- and product IDs of the specific card in your comment above (shell commands: lspci; lspci -n).
If you have an older version of KNOPPIX (2 weeks or more), please check the KNOPPIX-CHANGELOG for recent changes and bugfixes prior to sending a report. New: Our partner ed-media now offers a Knoppix-hotline, where you can get answers to your questions directly via email or telephone. Visit http://www.ed-media.org/knoppix/en/index.html.